Justin
from
United Kingdom
asks
How often do the diffuser sticks need to be replaced?
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Voya Replies:
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Hi Justin,
Thank you for your question.
We recommend replacing the reed sticks every 6 months. Flipping the reed sticks every so often will also help diffuse the scent and get the most from your reed diffuser.
Kind Regards,
VOYA Customer Care Team
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Beth
from
United States
asks
Hi there! I was wondering how long the reed diffusers typically last before you need to buy an oil refill?
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Voya Replies:
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Hi Beth,
Thank you for your question.
VOYA recommends that the diffuser oil is changed every 4 to 6 weeks. However, this would also depend on the position of the diffuser, for example, if it is placed in a very open space, in direct sunlight or near a radiator or heating device, then the oil may need to be changed on a more regular basis. We would also suggest that users flip the reeds frequently to help diffuse and prolong the scent also.
Best Regards,
Team VOYA
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